Your privacy is our priority. This Privacy Policy transparently explains how idnscore collects, uses, stores, and protects your personal data as a member of our platform in Malaysia — in compliance with the Personal Data Protection Act 2010 (PDPA).
Every piece of data you share with us is handled according to six core principles that ensure your privacy and security are fully protected.
All your personal data and transactions are protected with 256-bit SSL encryption. Sensitive data such as banking information and passwords are stored in hashed form that cannot be decrypted by any party.
Only specifically authorised idnscore staff may access member personal data, and only for legitimate service purposes. All access is logged and periodically audited by our internal security team.
Idnscore operates in compliance with the Malaysia Personal Data Protection Act 2010. We will not collect data beyond what is necessary, and every data collection is carried out with your explicit consent.
You have the full right to access, correct, and request deletion of your personal data at any time. Your request will be processed within 14 working days at no charge.
Idnscore has never sold, rented, or disclosed members' personal data to third parties for marketing purposes. Your data is used solely for the purposes stated in this Privacy Policy.
Your personal data is retained only for as long as necessary for the stated purposes or as required by law. Once the retention period expires, data is securely deleted using approved methods.
This Privacy Policy applies to all members who register and use the platform idnscore at https://idnscore.vu. By using our platform, you fully agree to this Privacy Policy. Please read carefully before registering.
Idnscore collects your personal information solely to provide a safe, efficient, and responsible online gaming platform service. We only collect what is necessary — nothing more.
The information we collect is divided into three main categories:
| Data Categories | Information Type | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number (MyKad) | Registration form, KYC process |
| Contact Data | Email address, mobile number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, bank name, digital wallet information | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon platform access |
| Usage Data | Game history, betting patterns, active session duration | Automatically during gameplay |
| Communication Data | Support chat logs, emails, help ticket history | Customer support interactions |
Information from third-party sources: In some cases, we may receive information about you from payment service providers, identity verification agencies, or relevant authorities in the context of legal compliance. This information is used exclusively for lawful and stated purposes.
Idnscore never collect sensitive information such as your health data, religious beliefs, or political views. We only collect what is necessary to process your account and transactions securely.
Every piece of data we collect has a clear and lawful purpose. idnscore uses your personal information for the following purposes:
Idnscore will not use your personal data for any purpose beyond those stated above without first obtaining fresh consent from you.
Under Malaysia's PDPA 2010, every processing of personal data must have a valid legal basis. idnscore processes your data on the following bases:
Idnscore does not sell or rent your personal data to any third party for marketing or commercial gain. However, we do share personal data with a limited number of third parties in the following circumstances:
All third parties with whom we share data are bound by data protection agreements requiring them to handle your information to a security standard equal to or higher than that of idnscore. We do not permit them to use your data for their own purposes.
Idnscore continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:
While we make every effort to protect your data, no digital security system can guarantee 100% absolute protection. You also bear responsibility for keeping your login credentials secure.
The idnscore platform uses cookies and similar tracking technologies to enhance your experience while using our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality or user experience on the idnscore platform.
Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by idnscore. All requests will be processed within 14 working days at no charge.
You have the right to request a copy of all personal data we hold about you in a readable format.
If your data is inaccurate or outdated, you may request that we correct it promptly.
You may request deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that we restrict how we use your data under certain valid circumstances.
You have the right to receive your data in a structured format and have it transferred to another provider.
To exercise any of the above rights, contact the idnscore Data Protection Officer (DPO) team via email at [email protected] or via live chat within the platform. We will verify your identity before processing any request.
Idnscore retains your personal data only for as long as required for the stated purposes or as mandated by applicable laws in Malaysia. The following are the retention period guidelines we adhere to:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Duration of active account + 7 years | AML legal requirements |
| Transaction records | 7 years from the date of transaction | PDPA & Tax Law Compliance |
| Support communication logs | 3 years from the date of interaction | Dispute resolution and quality audits |
| KYC Data | 5 years after account closure | Legal verification requirements |
| Technical data & logs | 12 rolling months | Security and fraud detection |
| Marketing data | Until consent is withdrawn | Based on member consent |
Once the retention period expires or data is no longer required, idnscore will securely delete or anonymise your personal data using industry-approved methods, ensuring it cannot be recovered or misused.
Idnscore reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. We are committed to informing you of any material changes.
When significant amendments are made to this Privacy Policy, idnscore will:
Continued use of the idnscore platform after the effective date of an updated Privacy Policy constitutes your acceptance of those changes. If you disagree with any changes made, please discontinue use of the platform and contact us to close your account.
Idnscore has appointed a Data Protection Officer (DPO) responsible for ensuring our platform complies with all applicable data protection requirements and for handling all privacy-related enquiries and complaints.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia or the relevant authority under the Personal Data Protection Act 2010.
The idnscore customer support team is also available to assist you 24 hours a day, 7 days a week via Live Chat within the platform. You may login or register an account to access live support.
Register a free account today and enjoy a safe, transparent, and trustworthy online gaming experience — with the protection of your personal data as our top priority.