Idnscore Responsible Gaming — Play Safe & Healthy

Online gaming should be a source of fun and entertainment — not stress, debt, or problems in your daily life. At idnscore, we believe that responsibility toward our members' well-being is just as important as the quality of games we offer.

Since the very first day this platform launched, we have embedded a responsible gaming culture into every aspect of our operations — from transparent interface design and automated alert systems to specialised training provided to every member of our customer support team.

Our core principle is simple: You play for fun, not as an escape from financial or emotional problems. If you find that your reasons for playing are starting to change, that is a sign that deserves serious attention — and idnscore is ready to help you take the right steps.

The idnscore platform fully complies with established responsible gaming guidelines, including strict age verification during registration, continuous transaction monitoring, and self-exclusion procedures implemented without delay. We also do not permit any advertising or promotions targeting individuals who have applied for self-exclusion or whom we have identified as high-risk users.

Gambling problems rarely appear out of nowhere. They typically start gradually and develop without you noticing. Recognising the early warning signs is the most important step toward regaining control before the situation becomes more serious.

Here are the warning signs to watch for in yourself or in a loved one:

• Playing with money that should be used for basic needs such as rent, food, or utility bills.
• Feeling the need to continuously increase the amount wagered in order to feel the same level of excitement.
• Attempting to recover lost money by continuing to bet (chasing losses).
• Lying to family members or friends about playing activity and the amount of money spent.
• Feeling restless, irritable, or distressed when trying to cut back or stop playing.
• Neglecting work, family, or social responsibilities due to spending too much time playing.
• Borrowing money, pawning assets, or going into debt just to continue wagering.
• Thinking about wagering almost constantly — planning your next move even while at work or with family.

All of the following self-control tools can be accessed directly through the Account Settings once you are logged in to the idnscore platform. The process is straightforward, fast, and takes effect immediately.

Answer the following questions honestly. This questionnaire is not here to judge you — it is a personal tool to help you better understand your playing patterns. If you answer "yes" to the majority of the questions, we encourage you to take action using the self-control tools or to seek support.

Idnscore has a zero-tolerance policy toward the use of the platform by individuals under the age of 18. This is not merely a legal requirement — it is a moral responsibility we take seriously.

The underage protection measures we implement include:

• Strict age verification during registration using KYC methods that automatically verify MyKad information.
• Additional identity document verification is required before any first withdrawal is processed.
• Accounts suspected of belonging to minors will be suspended immediately while an investigation is carried out.
• Any funds deposited into an account confirmed to belong to an underage individual will be refunded in full with no deductions.
• Parents or guardians concerned about their child potentially accessing online gambling platforms can use recommended parental control software such as Net Nanny or Bark to block access at the device level.
• Our team also accepts reports from any party who suspects the platform is being misused by underage individuals.

We remind all adult members who share a device with younger family members to always log out of their idnscore account after playing, and never to share their login credentials with anyone.